Frequently Asked Questions
Answers about our MTU spare parts, quotations, shipping and warranty. Can't find yours? Contact us and we will reply within 24 hours.
Common Questions About Our Parts
Everything buyers usually ask before ordering MTU diesel engine spare parts.
What parts do you supply?
We supply MTU diesel engine spare parts covering cylinder components, fuel injection system, turbochargers, engine electronics and sensors, cooling and lubrication parts, gaskets and overhaul kits for marine, generator set, locomotive and industrial applications.
Are the parts genuine original?
Yes. We supply genuine original spare parts matched to the original engine specification, with exact part numbers confirmed before dispatch. Every item is inspected carefully to meet the required specification before shipment.
Which MTU series do you cover?
Our current listings cover the MTU 1163, 183, 2000, 4000, 396, 538, 595 and 956 series. If you need parts for another MTU engine or a series not listed on this site, send us the engine model and part number — we will check availability for you.
How do I request a quotation?
Send the engine model, part number (or part name) and quantity through our contact form, by email to [email protected], or via WhatsApp. We confirm availability and reply with price and lead time within 24 hours on working days.
What is the delivery lead time?
Parts in stock are shipped within a few working days after payment confirmation. Parts ordered to match your engine may require additional sourcing time; the exact lead time is confirmed in the quotation before you place the order.
What payment terms do you accept?
We accept T/T (bank transfer) for regular orders. Western Union and L/C can be discussed for long-term or larger orders. The payment terms for each order are confirmed in the proforma invoice before production and dispatch.
Which countries and shipping methods do you use?
We ship worldwide by international express, air freight or sea freight, depending on the part weight, size and your required delivery speed. Every shipment includes tracking and the export documents needed for customs clearance.
Do you confirm the right part before I order?
Yes. We match your inquiry by part number and engine model. When the application is not clear, we may ask for the engine nameplate, part photos or additional engine details so the correct component is confirmed before dispatch.
What about warranty?
Genuine original parts carry the manufacturer's quality standard, and our inspected parts are checked against the original specification before shipment. If a delivered part has a quality problem, contact us with the part number and photos, and we will arrange a replacement or solution according to the agreed terms for that order.
I cannot find my part on the website. What should I do?
Not every part is listed online. Send us the part number, engine model and quantity by email or WhatsApp, together with photos if available. We will check stock and sourcing, and reply with availability and price.
Still have questions?
Send us your engine model and part number — our team will confirm availability and reply within 24 hours.